Return Policy

We’re acceptable if you’re not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition
1.Please contact Customer Service (support@addcarlights.com), indicating the item(s) you would like to return or exchange and the reason. We will get back to you
within 24 hours. Your patience will be highly appreciated.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your payment account or exchange with new package for you after. Once your refund or exchange has been issued, you will receive a confirmation email.

Return Conditions
1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.
2. Returned items must be in original packaging, including any accessories, manuals, and documentation.
Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling
broken will not be accepted. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.
3. We do not accept returned items that were sent back by you directly without checking with us first.
Note:The original shipping fee and insurance are non-refundable.
4. The custom made logos for the car door lights we can not accept returns/exchanges or offer refunds . Refunds or store credit will be issued within 30 days from the date we receive your return at our return address .